Sales CRM

Turn Every Enquiry Into a Sales Opportunity.

Subheadline

DeaDealerSetu Sales CRM gives your sales team complete visibility into every customer journey—from the first enquiry to vehicle delivery—so no lead is forgotten, no follow-up is missed, and every opportunity is tracked.

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Watch Sales Workflow

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Large dashboard

Customer Journey

Facebook

Website

Walk-in

Phone

 

OEM Leads

Lead Creation

Sales Executive

Follow-up

Test Drive

Quotation

Booking

Finance

Delivery

The Problem

Your Sales Team Isn't Losing Customers.

They’re Losing Visibility.

Most dealerships still rely on spreadsheets, WhatsApp messages, notebooks, and memory to manage enquiries.

As enquiries increase, follow-ups become inconsistent, ownership becomes unclear, and promising customers quietly disappear.

Without a structured sales process, managers spend more time asking for updates than helping their teams close deals.

Cards

Lost Leads

Missed Follow-ups

Duplicate Customers

Delayed Quotations

Poor Visibility

No Accountability

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Messy desk

Phone

WhatsApp

Excel

One CRM

Complete Customer Journey

Every customer interaction is connected.

No duplicate data.

No manual coordination.

One complete timeline.

Timeline Graphic

Enquiry

 

 

Lead Qualification

 

 

Customer Profile

 

 

Test Drive

 

 

Quotation

 

 

Booking

 

 

Finance

 

 

Insurance

 

 

Vehicle Allocation

 

 

Delivery

 

 

Future Follow-up

Capture Every Enquiry Automatically

Whether customers walk into your showroom, call your dealership, enquire online, or come through OEM campaigns, DealerSetu captures every lead in one centralized system.

Your team instantly knows:

  • Where the enquiry came from
  • Who owns it
  • What stage it’s in
  • When the next follow-up is due
  • Which vehicle the customer wants

Features

Lead Creation

Lead Source Tracking

Customer Profiling

Duplicate Detection

Assignment Rules

Priority Leads

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Lead Inbox Dashboard

Never Miss Another Follow-up

Successful dealerships don’t rely on memory.

They rely on process.

DealerSetu automatically reminds sales teams about pending follow-ups, upcoming callbacks, test drives, and customer commitments.

Managers can instantly see:

Who followed up

Who didn’t

Which leads are becoming inactive

Which customers need immediate attention

Features

Automatic Follow-up Reminders

Task Assignment

Call History

WhatsApp Notes

Meeting Notes

Reminder Notifications

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Calendar

Notifications

Timeline

Generate Professional Quotations In Minutes

Create accurate quotations with pricing, taxes, finance options, accessories, insurance, and dealership branding—without repeatedly entering the same information.

Benefits

✓ Faster quotations

✓ Fewer pricing mistakes

✓ Standardized offers

✓ Better customer confidence

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Quotation Preview

Convert More Bookings

Once a customer confirms, DealerSetu automatically connects every department.

Sales

Accounts

Finance

EDP

Insurance

RTO

Delivery

No duplicate data entry.

No repeated phone calls.

No manual coordination.

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Workflow animation

Complete Visibility For Sales Managers

Monitor your entire team’s performance from one dashboard.

Cards

New Enquiries

Pending Follow-ups

Today’s Test Drives

Bookings

Lost Leads

Conversion %

Revenue

Top Performers

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Sales Dashboard

Every Sales Executive Knows Exactly What To Do

Instead of searching through WhatsApp chats and Excel files, every executive starts the day with a clear task list.

Today’s Follow-ups

Pending Quotations

Scheduled Test Drives

Booking Approvals

Customer Documents

Upcoming Deliveries

This creates consistency across every salesperson and branch.

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Daily Planner

Designed For Every Sales Role

Cards

Sales Executive

Manage leads, follow-ups, quotations, and bookings.

Sales Manager

Track team performance and conversions.

General Manager

Monitor branch performance and bottlenecks.

Dealer Principal

View dealership-wide sales trends and profitability.

Why Sales Teams Choose DealerSetu

Instead of software features.

Show outcomes.

Never Lose A Lead

Every enquiry stays visible until closed.

Increase Conversion Rates

Structured follow-ups improve booking performance.

Improve Customer Experience

Customers receive faster responses and professional communication.

Reduce Manual Work

No duplicate entries or disconnected spreadsheets.

Complete Sales Visibility

Know exactly where every customer stands.

Standardized Process

Every salesperson follows the same proven workflow.

These benefits align with DealerSetu’s goal of improving operational visibility, reducing manual effort, standardizing workflows, and increasing accountability across dealership teams.

Integrated With Your Entire Dealership

Unlike standalone CRM software, DealerSetu Sales CRM connects directly with every operational department.

Sales CRM

 

 

Stock Management

 

 

Finance

 

 

Accounts

 

 

Insurance

 

 

RTO

 

 

Delivery

 

 

Management Dashboard

One customer.

One record.

One operational platform.

Business Impact

Large KPI cards

Increase Lead Conversion

Improve Sales Productivity

Reduce Follow-up Delays

Faster Booking Process

Higher Customer Satisfaction

Complete Sales Accountability

Frequently Asked Questions

Can I import leads from Excel or my existing CRM?

Yes. DealerSetu supports importing existing customer and lead data to simplify migration.

Can leads be assigned automatically?

Yes. Leads can be distributed based on your dealership’s assignment rules and ownership model.

Does the CRM support multiple branches?

Yes. Multi-location dealerships can manage enquiries, teams, and reporting from one platform.

Can managers track every salesperson’s performance?

Yes. Real-time dashboards provide visibility into follow-ups, conversions, bookings, and pipeline health.

Can Sales CRM work with other DealerSetu modules?

Yes. Sales CRM is tightly integrated with inventory, finance, accounts, insurance, RTO, delivery, and executive dashboards, ensuring every department works from the same customer record.

Stop Managing Leads.

Start Managing Sales Performance.

Give your sales team the tools they need to follow up faster, convert more customers, and deliver a consistent buying experience across every showroom.

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