Turn Every Customer Interaction Into a Long-Term Relationship
Customers expect fast responses, timely updates, personalized service, and consistent communication. When dealerships fail to deliver, customers quietly move to competitors.
DealerSetu helps dealerships improve customer experience, increase retention, and build stronger customer relationships through a centralized dealership management software platform.
Where Customer Experience Breaks Down
Common Customer Experience Challenges
- Poor response times to inquiries
- Missed service reminders
- No customer history visibility
- Inconsistent communication across departments
- Repeat complaints not tracked
- Poor vehicle delivery experience
- Weak customer retention strategies
- No loyalty or engagement programs
- Customers shifting to competitors due to follow-up gaps
These dealership follow-up gaps often result in lost revenue, lower customer satisfaction, and poor dealership customer retention.
Give Every Team Complete Customer Context
A better customer experience starts with better information.
Access Complete Customer History
DealerSetu provides a centralized customer database that helps teams view:
- Sales interactions
- Service history
- Previous inquiries
- Complaint records
- Vehicle ownership details
- Service reminders
- Follow-up activities
- Communication history
No matter which department interacts with the customer, everyone works from the same information.
Built For Every Dealership Size
STANDARD
₹ 19999
Per Month
(Multi-location)
Most Popular
- Upto 5 Showroom Locations
- Upto 100 Users
- Advance Reporting
- Priority Email Support
- Account Manager
PRO
₹ 39999
Per Month
(Multi-location)
- Upto 20 Showroom Locations
- Upto 500 Users
- Advance Analytics & Insights
- 24/7 Priority Support
- Dedicated Account Manager
- Custom Integration
ENTERPRISE
Custom
Per Month
(Multi-location)
- Tailored Solutions For Large Scale
- Unlimited Users & Locations
- Enterprise Grade Security
- White-glove Onboarding
- SLA & Dedicated Support Team
- Custom Development
Onboarding Fee (One time)
₹10,000 – ₹50,000, depending on setup complexity.
Optional Add-Ons
Extra integrations (SMS / WhatsApp notifications, Stock Allocation Bot, etc.)
Premium support with 24×7 priority assistance
Never Miss a Follow-Up Again
Customers often leave dealerships simply because nobody followed up at the right time.
Automate Customer Engagement
✓ Inquiry follow-ups
✓ Service reminders
✓ Delivery updates
✓ Appointment confirmations
✓ AMC renewals
✓ Complaint escalation tracking
✓ Customer feedback collection
✓ Loyalty campaign communication
Using Dealer CRM software and service reminder software capabilities, DealerSetu helps dealerships maintain consistent communication throughout the customer journey.
Track Complaints Before They Become Lost Customers
Customer complaints should never disappear into spreadsheets, WhatsApp chats, or individual employee records.
Manage Customer Issues Efficiently
- Complaint registration
- Escalation workflows
- Resolution tracking
- Service follow-ups
- Repeat complaint monitoring
- Department accountability
- Customer satisfaction tracking
- Response time measurement
With customer complaint tracking software capabilities, dealerships can resolve issues faster and improve customer trust.
Trusted by Growing Dealerships Across India
Helping automotive dealers manage leads, sales, follow-ups, and showroom operations efficiently.
20+
Users
5000+
Leads Managed
100%
Client Satisfaction
24/7
Customer Support
Build Loyalty. Improve Retention.
DealerSetu combines dealership management software, dealer CRM software, vehicle service management software, and automotive ERP capabilities into one platform.
What You Gain
✔ Faster customer response times
✔ Better follow-up consistency
✔ Improved customer retention
✔ Reduced complaint resolution time
✔ Higher service retention rates
✔ Better customer engagement
✔ Stronger dealership loyalty programs
✔ Enhanced customer satisfaction